Our Engineering team has determined the root cause of the issue and deployed a fix to the production environment. Users should now be able to log in without issue. We will continue to closely monitor the system throughout the day to ensure system stability. Thank you for your patience while we worked to resolve this issue.
Posted Aug 18, 2023 - 10:18 PDT
Investigating
Some customers are still reporting 504, 503, or 052 errors. Our engineering team is still investigating the root cause of the issue, this page will be updated as we progress with resolution.
Posted Aug 18, 2023 - 08:47 PDT
Monitoring
The issue has been resolved. Our team will continue to closely monitor system performance throughout the day.
Posted Aug 18, 2023 - 08:20 PDT
Investigating
Some customers may be experiencing a '504 Bad Gateway' error or 'Failure to connect to database' error when attempting to log in to the application. Our engineering team is aware of the issue and is actively working to determine a root cause and remediation path. Thank you for your patience while we work to resolve this issue.