All Systems Operational
Uptime over the past 90 days. View historical uptime.
DnA ? Operational
90 days ago
99.82 % uptime
Today
eduCLIMBER ? Operational
90 days ago
99.98 % uptime
Today
FastBridge Operational
90 days ago
100.0 % uptime
Today
SchoolCity Operational
90 days ago
99.98 % uptime
Today
eSchoolData Operational
90 days ago
100.0 % uptime
Today
Alpine Education Operational
90 days ago
100.0 % uptime
Today
PupilPath Operational
90 days ago
100.0 % uptime
Today
IO Classroom Operational
90 days ago
99.73 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Support Cases / Emails Operational
90 days ago
100.0 % uptime
Today
Illuminate Application (Archived) Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Itembank Operational
90 days ago
100.0 % uptime
Today
Online Testing Operational
90 days ago
100.0 % uptime
Today
Lightning Grader Operational
90 days ago
100.0 % uptime
Today
Prebuilt Reporting Operational
90 days ago
100.0 % uptime
Today
Job Queue Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Automated Imports Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
ZELibrary Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 7, 2023

No incidents reported today.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
DnA - Unable to Log In to System
Resolved - The issue has been confirmed resolved by our customers. If you are still experiencing issues please open a support ticket via our Support help center at https://support.illuminateed.com/. Thank you again for your patience while we worked to resolve this issue.
Jun 1, 09:30 PDT
Monitoring - A fix has been implemented and users should now be able to access DnA, SchoolCity, and EduCLIMBER applications. Thank you for your patience while we worked to resolve this issue. We will continue to monitor all applications throughout the day to ensure continued uptime.
Jun 1, 07:39 PDT
Identified - Our engineering teams have determined the root cause of the issue and are coding a fix to be deployed. This work may take up to an hour to complete. An update will be posted here when we have confirmed the system is back online and operating within normal limits. This issue is affecting the majority of our DnA customers, some SchoolCity customers, and some EduCLIMBER customers. Thank you again for your patience while we work to resolve this issue.
Jun 1, 06:56 PDT
Update - We are continuing to investigate this issue. We have also become aware that some SchoolCity customers are also affected.
Jun 1, 06:36 PDT
Update - Our team continues to investigate the issue, thank you for your continued patience.
Jun 1, 06:00 PDT
Investigating - Some customers may be experiencing a problem logging in to the DnA application. Our engineering team is aware of the issue and working to resolve it as soon as is possible. This page will be updated once a root cause is determined and a solution can be put in place. Thank you for your patience.
Jun 1, 04:29 PDT
May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

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