All Systems Operational
DnA ? Operational
90 days ago
99.97 % uptime
Today
eduCLIMBER ? Operational
90 days ago
99.97 % uptime
Today
FastBridge Operational
90 days ago
100.0 % uptime
Today
SchoolCity Operational
90 days ago
99.97 % uptime
Today
IO Classroom Operational
90 days ago
100.0 % uptime
Today
eSchoolData Operational
90 days ago
100.0 % uptime
Today
Alpine Education Operational
90 days ago
100.0 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
100.0 % uptime
Today
Support Cases (ZenDesk) Operational
90 days ago
100.0 % uptime
Today
Illuminate Application (Archived) Operational
90 days ago
99.99 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Itembank Operational
90 days ago
100.0 % uptime
Today
Online Testing Operational
90 days ago
100.0 % uptime
Today
Lightning Grader Operational
90 days ago
99.93 % uptime
Today
Prebuilt Reporting Operational
90 days ago
100.0 % uptime
Today
Job Queue Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Automated Imports Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
ZELibrary Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 30, 2021

No incidents reported today.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021
Resolved - Google is reporting that full service to their cloud platform has been restored. Our internal checks show all systems are operational and we are closing this incident. Thank you for your patience while Google worked to resolve this issue.
Nov 16, 13:08 PST
Monitoring - Google has reported that their services have been restored. Users should now be able to log in to DnA, eduCLIMBER, and SchoolCity. If you are still having difficulties please open a help ticket. We will continue to monitor the situation throughout the day before closing this incident.
Nov 16, 10:41 PST
Update - The Engineering team has been notified that a service interruption to Google's Cloud Platform has impacted Illuminate's DnA, EduClimber, and SchoolCity applications. This interruption is currently affecting other companies across the globe that use Google for cloud storage and applications. We are waiting for Google's team to resolve the issue and will post an update as soon as they do so.
Nov 16, 10:09 PST
Investigating - Some customers may be experiencing issues trying to access the DnA application. Our engineering team is aware of these issues and is actively investigating them. We will provide another update as soon as is possible. Thank you for your patience while we work to resolve this issue.
Nov 16, 09:53 PST