Update - Our IO Suite of products has experienced a service disruption. Please go to the IO Suite resources page at https://www.illuminateed.com/io-classroom-updates/ for the current status of these restoration efforts.
Feb 3, 10:08 PST
Update - PALS K-8 service has been restored. IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications including IO Assessment, IO Insights, PALS Professional Development site, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible
Jan 28, 12:27 PST
Update - CORRECTION: PALS K-8 service has been restored. IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications including IO Assessment, IO Insights, PALS Professional Development site, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible
Jan 26, 08:56 PST
Update - PALS K-8 service has been restored. IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications including IO Assessment, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 26, 06:57 PST
Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored.
Other applications including PALS, IO Assessment, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.

Jan 24, 09:58 PST
Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored.
Other applications including PALS, IO Assessment, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.

Jan 21, 11:32 PST
Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored.
Other applications including PALS, IO Assessment, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.

Jan 19, 06:39 PST
Update - IO Classroom web application access has been restored. Other applications including PALS, IO Assessment, PupilPath, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 17, 06:12 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 16, 04:40 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 15, 03:41 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 14, 03:06 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 13, 04:39 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 12, 04:28 PST
Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 11, 05:07 PST
Identified - We are currently experiencing technical difficulties that are causing service disruptions. Our top priority is to restore full functionality to our systems as soon as possible. We thank you for your patience while our teams work to restore full service to all affected applications. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 10, 08:45 PST
Update - Our engineering teams are still working to identify the full impact of the current service interruption for IO Classroom and related applications. We thank you for your patience while we work to resolve this issue.
Jan 9, 10:05 PST
Update - Our engineering teams are still working to resolve the current service interruption for IO Classroom and related applications. We thank you for your patience while we work to resolve this issue.
Jan 8, 20:00 PST
Update - Update - We are continuing to investigate the issue preventing access to IO Classroom, and will post updates as they become available. Thank you for your patience.
Jan 8, 13:24 PST
Update - Update - We are continuing to investigate the issue preventing access to IO Classroom, and will post updates as they become available. Thank you for your patience.
Jan 8, 10:24 PST
Update - We are continuing to investigate the issue preventing access to IO Classroom, and will post updates as they become available. Thank you for your patience.
Jan 8, 08:01 PST
Investigating - Users are experiencing an inability to log in to the IO Classroom application. Our engineering team is aware of the issue and are actively working on a resolution.
Jan 8, 04:44 PST
DnA ? Operational
90 days ago
100.0 % uptime
Today
eduCLIMBER ? Operational
90 days ago
99.93 % uptime
Today
FastBridge Operational
90 days ago
99.75 % uptime
Today
SchoolCity Operational
90 days ago
100.0 % uptime
Today
IO Classroom Partial Outage
90 days ago
70.19 % uptime
Today
eSchoolData Operational
90 days ago
100.0 % uptime
Today
Alpine Education Operational
90 days ago
100.0 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Support Cases / Emails Operational
90 days ago
100.0 % uptime
Today
Illuminate Application (Archived) Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Itembank Operational
90 days ago
100.0 % uptime
Today
Online Testing Operational
90 days ago
100.0 % uptime
Today
Lightning Grader Operational
90 days ago
100.0 % uptime
Today
Prebuilt Reporting Operational
90 days ago
100.0 % uptime
Today
Job Queue Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Automated Imports Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
ZELibrary Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.