All Systems Operational
Illuminate Application Operational
90 days ago
99.98 % uptime
Today
Illuminate Application ? Operational
90 days ago
100.0 % uptime
Today
eduCLIMBER ? Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Itembank Operational
90 days ago
99.86 % uptime
Today
Online Testing Operational
90 days ago
100.0 % uptime
Today
Lightning Grader Operational
90 days ago
100.0 % uptime
Today
Prebuilt Reporting Operational
90 days ago
100.0 % uptime
Today
Job Queue Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Automated Imports Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
ZELibrary Operational
90 days ago
100.0 % uptime
Today
Alpine Education Operational
90 days ago
100.0 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
100.0 % uptime
Today
Support Cases (ZenDesk) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 13, 2021

No incidents reported today.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - Our team has identified and resolved this issue with New Item Bank. This appears to have been related to an outage with one of our third party vendors. We are continuing to investigate the root cause and we are working to implement additional redundancies for the future.
May 4, 22:05 PDT
Update - We are continuing to investigate this issue and we do not have additional information to share at this time. We will post another update in 60 minutes.
May 4, 21:09 PDT
Update - We are continuing our investigation of this issue. We will post another update in 30 minutes.
May 4, 20:34 PDT
Update - We are continuing to investigate this issue further. We do not have additional information to share at this time, but we’ll continue to provide updates every 30 minutes until this incident is resolved.
May 4, 20:07 PDT
Update - We are continuing to investigate this issue and we will provide another update in 30 minutes. Thank you for your patience.
May 4, 19:35 PDT
Investigating - Some users may experience issues when accessing New Item Bank. We are currently investigating these issues and apologize for any disruption. We will provide another update in 30 minutes.
May 4, 19:09 PDT
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.