Investigating - Some clients may experience issues while navigating and using Alpine Achievement. Our team is currently investigating these issues. We will continue to provide updates as they become available.
Jan 19, 08:59 PST
Illuminate Application Operational
90 days ago
100.0 % uptime
Today
Illuminate Application ? Operational
90 days ago
100.0 % uptime
Today
eduCLIMBER ? Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Itembank Operational
90 days ago
100.0 % uptime
Today
Online Testing Operational
90 days ago
100.0 % uptime
Today
Lightning Grader Operational
90 days ago
100.0 % uptime
Today
Prebuilt Reporting Operational
90 days ago
100.0 % uptime
Today
Job Queue Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Automated Imports Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
ZELibrary Operational
90 days ago
100.0 % uptime
Today
Alpine Education Partial Outage
90 days ago
99.9 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
100.0 % uptime
Today
Support Cases (ZenDesk) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 19, 2021

Unresolved incident: Alpine Achievement Degraded Performance.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Resolved - Our phone service provider has identified and resolved the issue.
Jan 13, 15:44 PST
Identified - Our phone service provider has identified the issue and is working to resolve it.
Jan 13, 15:03 PST
Update - Our phone service provider is still working to mitigate this issue.
Jan 13, 14:29 PST
Investigating - We are currently experiencing issues with our phone service provider receiving and routing calls. If you experience any issues, please try your call again or send an email to our support team (https://support.illuminateed.com/hc/en-us/articles/360052008574-Which-Product-am-I-Using-). We will continue to provide additional updates.
Jan 13, 13:51 PST
Jan 12, 2021

No incidents reported.

Jan 11, 2021
Resolved - This incident has been resolved.
Jan 11, 17:13 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 16:36 PST
Update - We are continuing to work on implementing the fix for this issue. We will continue to provide additional updates as they become available.
Jan 11, 16:04 PST
Update - We are continuing to work on a fix for this issue.
Jan 11, 15:19 PST
Identified - Clients may have trouble accessing Alpine Achievement at this time. Our team has identified the root cause and are working to make the needed corrections. We will continue to provide additional updates as they become available.
Jan 11, 14:36 PST
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.