Illuminate Education Status

Update - Our IO Suite of products has experienced a service disruption. Please go to the IO Suite resources page at https://www.illuminateed.com/io-classroom-updates/ for the current status of these restoration efforts.
Feb 3, 10:08 PST

Update - PALS K-8 service has been restored. IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications including IO Assessment, IO Insights, PALS Professional Development site, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible
Jan 28, 12:27 PST

Update - CORRECTION: PALS K-8 service has been restored. IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications including IO Assessment, IO Insights, PALS Professional Development site, and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible
Jan 26, 08:56 PST

Update - PALS K-8 service has been restored. IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored. Other applications including IO Assessment, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 26, 06:57 PST

Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored.
Other applications including PALS, IO Assessment, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 24, 09:58 PST

Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored.
Other applications including PALS, IO Assessment, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 21, 11:32 PST

Update - IO Classroom web and mobile application access has been restored. PupilPath web and mobile application access has been restored.
Other applications including PALS, IO Assessment, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 19, 06:39 PST

Update - IO Classroom web application access has been restored. Other applications including PALS, IO Assessment, PupilPath, IO Insights and Compass have not yet been restored. We will continue to work to bring these applications live as soon as is possible.
Jan 17, 06:12 PST

Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 16, 04:40 PST

Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 15, 03:41 PST

Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 14, 03:06 PST

Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 13, 04:39 PST

Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 12, 04:28 PST

Update - Our teams continue to work diligently to restore service to affected applications. We thank you for your patience while we do so. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 11, 05:07 PST

Identified - We are currently experiencing technical difficulties that are causing service disruptions. Our top priority is to restore full functionality to our systems as soon as possible. We thank you for your patience while our teams work to restore full service to all affected applications. If you have any questions or concerns directly related to this service interruption, please send them to iefeedback@illuminateed.net
Jan 10, 08:45 PST

Update - Our engineering teams are still working to identify the full impact of the current service interruption for IO Classroom and related applications. We thank you for your patience while we work to resolve this issue.
Jan 9, 10:05 PST

Update - Our engineering teams are still working to resolve the current service interruption for IO Classroom and related applications. We thank you for your patience while we work to resolve this issue.
Jan 8, 20:00 PST

Update - Update - We are continuing to investigate the issue preventing access to IO Classroom, and will post updates as they become available. Thank you for your patience.
Jan 8, 13:24 PST

Update - Update - We are continuing to investigate the issue preventing access to IO Classroom, and will post updates as they become available. Thank you for your patience.
Jan 8, 10:24 PST

Update - We are continuing to investigate the issue preventing access to IO Classroom, and will post updates as they become available. Thank you for your patience.
Jan 8, 08:01 PST

Investigating - Users are experiencing an inability to log in to the IO Classroom application. Our engineering team is aware of the issue and are actively working on a resolution.
Jan 8, 04:44 PST

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