[Online Testing] Increased System Load and Slower Performance

Incident Report for Illuminate Education

Resolved

This incident has been resolved.

Posted Dec 19, 2018 - 12:40 PST

Monitoring

Our team has confirmed the 50x errors are no longer occurring. We are continuing to monitor application performance and adjusting resources as necessary.

Posted Dec 19, 2018 - 09:27 PST

Identified

Our Online Testing system is experiencing a significant increase in traffic. As a result of this increase, some users are experiencing intermittent errors. Our team has identified the errors and we are adjusting application performance to minimize errors and stabilize performance.

Posted Dec 19, 2018 - 08:53 PST

This incident affected: Illuminate Application (Archived) (Online Testing).