Potential Service Interruption

Incident Report for Illuminate Education

Resolved

This incident has been resolved.

Posted Nov 04, 2021 - 15:23 PDT

Monitoring

A fix has been deployed to the production environment and we are monitoring the system to ensure stability. Previously impacted users should be able to log in and work with progress monitoring data.

Posted Nov 02, 2021 - 13:59 PDT

Investigating

Some FastBridge users may still be experiencing issues logging in or working with Progress Monitoring data. Our engineering is working on further application and database code updates to resolve this issue. This page will be updated as more information becomes available, but please know we are working hard to restore full service as soon as is possible. Thank you for your patience.

Posted Oct 29, 2021 - 11:48 PDT

This incident affected: FastBridge.