Lightning Grader Outage
Incident Report for Illuminate Education
Resolved
This incident has been resolved.
Posted Sep 02, 2021 - 23:55 PDT
Monitoring
Our team has identified and resolved this issue. We are continuing to monitor and we will provide additional updates as needed.
Posted Sep 02, 2021 - 21:14 PDT
Update
Our team has identified and resolved this issue. We are continuing to monitor and we will provide additional updates as needed.
Posted Sep 02, 2021 - 21:13 PDT
Update
We are currently working on implementing the solution. We do not have additional information to share at this time, but we’ll provide another update in 60 minutes. Thank you for your patience as we work to resolve this matter.
Posted Sep 02, 2021 - 20:59 PDT
Identified
We have identified the issue, and we are currently working on implementing the solution. We will be back in 30 minutes with another update. We appreciate your continued patience.
Posted Sep 02, 2021 - 20:19 PDT
Investigating
Users may experience issues when attempting to print new answer sheets (bubble sheets) or when attempting to scan answer sheets into DnA. We are currently investigating these issues and apologize for any disruption. We will provide another update in 60 minutes.
Posted Sep 02, 2021 - 20:05 PDT
This incident affected: Illuminate Application (Archived) (Lightning Grader).