SchoolCity Degraded Performance

Incident Report for Illuminate Education

Resolved

This incident has been resolved.

Posted Dec 14, 2022 - 11:53 PST

Monitoring

A fix has been put in place and SchoolCity is back up. We will continue to monitor the server performance.

Posted Dec 14, 2022 - 09:41 PST

Identified

There is an issue with Amazon Web Services and our Engineering team is working with them on resolving the issue.

Posted Dec 14, 2022 - 09:00 PST

Investigating

Some SchoolCity customers are experiencing login issues. Our engineering team is aware and investigating.

Posted Dec 14, 2022 - 08:14 PST

This incident affected: SchoolCity.