Errors with IO Assessment Online Tests

Incident Report for Illuminate Education

Resolved

This incident has been resolved.

Posted Oct 11, 2018 - 17:58 PDT

Monitoring

Engineers have deployed adjustments to the infrastructure in response to increased system demand. Performance of the application has been restored.

Posted Oct 11, 2018 - 17:10 PDT

Identified

Our engineers have identified issues affecting application performance and have started work on preparing corrective measures.

Posted Oct 11, 2018 - 11:32 PDT

Investigating

Our engineers are investigating reports of online tests displaying an incorrect number of question items and some users are unable to login to online tests.

Posted Oct 11, 2018 - 10:13 PDT