Portal Login Errors

Incident Report for Illuminate Education

Resolved

Our team has confirmed that Portal has returned to normal performance.

Posted Nov 08, 2019 - 10:59 PST

Update

We are continuing to monitor for any further issues.

Posted Nov 08, 2019 - 10:26 PST

Monitoring

Students were receiving errors when attempting to login. The cause has been identified and a fix has been put in place. We are currently monitoring to confirm performance is returning to normal.

Posted Nov 08, 2019 - 09:55 PST

This incident affected: Illuminate Application (Archived) (Portal).