Users unable to login to Alpine Education
Incident Report for Illuminate Education
Resolved
This incident has been resolved.
Posted 11 days ago. May 13, 2019 - 12:10 PDT
Monitoring
The ability to login has been restored. Some users may continue to experience slow site performance. The engineering team is continuing to monitor application performance.
Posted 11 days ago. May 13, 2019 - 11:05 PDT
Identified
Engineers have identified a root cause and are working toward restoring login functionality for all users. Inability to login continues to be intermittent.
Posted 11 days ago. May 13, 2019 - 10:25 PDT
Investigating
The team is currently investigating reports of users unable to login to Alpine Education.
Posted 11 days ago. May 13, 2019 - 09:55 PDT
This incident affected: Alpine Education.