Degraded Performance of Online Testing and JobQueue

Incident Report for Illuminate Education

Resolved

This incident has been resolved.

Posted Oct 05, 2018 - 13:26 PDT

Monitoring

JobQueue performance has stabilized and all systems are operating normally.

Posted Oct 05, 2018 - 09:54 PDT

Identified

Factors contributing to the degraded performance of the JobQueue have been identified and engineers are working to restore performance of both the JobQueue and OnlineTesting system.

Posted Oct 05, 2018 - 09:44 PDT

Investigating

Our engineers are investigating reports of slowness and degraded performance of Online Testing and Illuminate Application actions that rely on the JobQueue.

Posted Oct 05, 2018 - 09:13 PDT

This incident affected: Illuminate Application (Archived) (Online Testing, Job Queue).