[Activate Instruction] Application is unavailable

Incident Report for Illuminate Education

Resolved

This incident has been resolved.

Posted Jan 25, 2019 - 08:18 PST

Monitoring

Access to Activate Instruction has been restored.

Posted Jan 25, 2019 - 08:15 PST

Update

Amazon Web Services has acknowledged the host server failure and is currently working to restore server functionality.

Posted Jan 25, 2019 - 08:13 PST

Identified

Our engineering team has determined the host server in Amazon Web Services responsible for the Activate Instruction application has become unresponsive. The team is currently engaged in restoring access to the application.

Posted Jan 25, 2019 - 07:58 PST