All Systems Operational
Illuminate Application ? Operational
Itembank Operational
Portal Operational
Online Testing Operational
Prebuilt Reporting Operational
Notifications Operational
Job Queue Operational
Automated Imports Operational
SFTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2017

No incidents reported today.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017
Resolved - The team has finished its investigation and has corrected an issue that was causing intermittent access to Portal services.
Aug 13, 14:30 PDT
Investigating - We have received reports of some users receiving Oops errors on Portal Logins and are investigating.
Aug 13, 12:17 PDT
Resolved - Investigation has completed and job queue is working normally.
Aug 13, 00:54 PDT
Investigating - We are investigating reports of intermittent issues with the job queue service.
Aug 13, 00:25 PDT
Aug 12, 2017
Resolved - Maintenance activities have completed and system access has been restored.
Aug 12, 21:36 PDT
Update - Update: All customer sites have been restored, however we are extending the window by one hour to complete final testing and validations of the new configurations.
Aug 12, 21:21 PDT
Monitoring - The scheduled maintenance window has begun. Connectivity to individual customer accounts may be interrupted during this time. Thank you for your patience while we make Illuminate more awesome!
Aug 12, 17:04 PDT
Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.

Aug 3, 2017

No incidents reported.