All Systems Operational
Illuminate Application Operational
90 days ago
99.99 % uptime
Today
Illuminate Application ? Operational
90 days ago
99.99 % uptime
Today
eduCLIMBER ? Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Itembank Operational
90 days ago
99.95 % uptime
Today
Online Testing Operational
90 days ago
100.0 % uptime
Today
Lightning Grader Operational
90 days ago
100.0 % uptime
Today
Prebuilt Reporting Operational
90 days ago
100.0 % uptime
Today
Job Queue Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Automated Imports Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
ZELibrary Operational
90 days ago
100.0 % uptime
Today
Alpine Education Operational
90 days ago
100.0 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 19, 2019

No incidents reported today.

Apr 18, 2019
Resolved - Access to Illuminate has been restored.
Apr 18, 12:35 PDT
Identified - Illuminate engineers have identified a database server that is not responding. The team is currently working to restore database access for impacted customers.
Apr 18, 12:21 PDT
Resolved - Access to Illuminate has been restored.
Apr 18, 08:56 PDT
Identified - The engineering team is working to restore access to Illuminate for some customers. The source of the issue has been identified and a fix is in progress.
Apr 18, 08:41 PDT
Apr 17, 2019
Resolved - Google is reporting the issues with OAuth have been resolved. Customers can once again use Google SSO to login to Illuminate.
Apr 17, 20:02 PDT
Monitoring - Google is reporting a disruption to their authentication service (Google OAuth). As a result of this disruption, customers who use Google SSO to authenticate into Illuminate will be unable to login until Google OAuth functionality has been restored by Google. Customers can monitor status updates directly from Google here: https://status.cloud.google.com/incident/cloud-iam/19001
Apr 17, 16:28 PDT
Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019
Completed - The scheduled maintenance has been completed.
Apr 13, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 11:01 PDT
Scheduled - The Online Testing system will be undergoing load and stress testing from 10am to 12pm on Saturday, April 13. In particular, users might experience some slower performance of Online Testing between 11am and 12pm.
Apr 13, 10:10 PDT
Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.