All Systems Operational
Illuminate Application   ? Operational
Itembank   Operational
Portal   Operational
Online Testing   Operational
Lightning Grader   Operational
Prebuilt Reporting   Operational
Notifications   Operational
Job Queue   Operational
Automated Imports   Operational
SFTP   Operational
Talkdesk   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2018

No incidents reported today.

Jul 18, 2018
Resolved - The faulty hardware has been replaced. Access to affected sites has been restored. Our engineers have verified no data was lost during the failure.
Jul 18, 22:45 PDT
Update - We have experienced a server hardware failure. Spare equipment is being brought into production. No data is lost as the result of this hardware failure. Only clients hosted on the failed server are impacted by this outage.
Jul 18, 22:29 PDT
Identified - Our engineers have identified an issue with an application server that has resulted in some clients receiving 503 errors. As a result of these errors, the sites are inaccessible. Our engineers are in the process of restoring access to the server.
Jul 18, 22:18 PDT
Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018
Completed - Maintenance has been completed. Full access to the Illuminate Application has been restored.
Jul 15, 22:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:00 PDT
Scheduled - Illuminate Education will place our application in maintenance mode for approximately one-hour beginning at 10pm PT on Sunday, July 15. We are performing a restart on database servers in preparation for our migration to the Google Cloud Platform.
Jul 11, 14:32 PDT
Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.